Manager IT Operations

The Manager of IT Operations is responsible for the management of IT staff as well as technical engineering and support.

Coordinate and monitor day-to-day technical responsibilities
Support users needs in offices across the U.S. via ticket support system and by email correspondence.
Maintain and administer all office staff work stations, servers, and other technical equipment.
Run directory tasks such as scripts, GPOs and other automated processes.
Act as a leader in the development and implementation of IT operational processes.
Monitor all office databases as well maintain vendor accounts and professional relationships.
The IT Operations Manager reports to the Director of Information Technology.
The position is based in New York City, NY.

Required Skills/Experience

Must display excellent verbal and written communication skills.
Must have strong interpersonal, problem-solving, including troubleshooting skills.
Must have extensive knowledge and experience using Windows Server 2003/2008 and XP/7/Vista operating systems.
Must consider oneself an expert in Windows TCP/IP, DNS, DHCP, basic routing and switching.
Must have prior experience with Windows Scripting, installing patches, as well as proper back up procedures and practices.
Must have extensive knowledge and experience with virus and malware programs and protection.
Experience with VMWare, SharePoint, SCCM, Mac.
Must have at least five years experience and responsibility with Windows server and providing machine support.
Must pass background check.

To apply use Contact Us form and attach your cover letter, resume and other relevant documents.